The Opportunity

As a Parts Supervisor you are responsible for the control of front and rear parts counters and controlling stock movements.

The Specifics

· Inventory Management: Maintain accurate inventory levels through regular stock audits, ordering parts as needed to meet demand without overstocking or understocking.

· Staff Supervision: Recruit, train, and manage a team of parts personnel, ensuring that they meet department goals and deliver excellent service to customers and internal departments.

· Customer Service: Oversee customer service activities, ensuring timely and accurate fulfillment of customer orders. Handle customer complaints or issues, ensuring satisfaction.

· Vendor Relations: Manage relationships with parts suppliers, negotiate pricing, and ensure the timely delivery of parts.

· Budgeting and Cost Control: Monitor and manage the department's budget, controlling costs and ensuring profitability while maintaining high-quality standards.

· Compliance: Ensure the parts department complies with all safety regulations and company policies.

· Sales and Marketing Support: Support the sales and service departments by ensuring they have the necessary parts to complete their jobs efficiently.

· Reporting: Generate regular reports on inventory status, staff performance, customer satisfaction, and departmental efficiency.

· Administration: Complete relevant documentation including invoices etc. Return warranty and service exchange units regularly. Receive and inspect all packages delivered, resolving any problems. Control VOR/Freight charge costs. Chase Supplier Credits. Any general duties as designated by the Manager.

Some important characteristics we are looking for

· Current UK Drivers License

· Proven experience in automotive parts management or a similar supervisory role.

· Strong understanding of automotive parts, products, and their applications.

· Excellent leadership, communication, and organisational skills.

· Proficiency with inventory management software and general computer systems.

· Ability to work under pressure and meet deadlines.

· Problem-solving skills with a focus on efficiency and customer satisfaction.

Benefits of working at Iveco Retail

· 24 days annual leave per year

· Carry over up to 5 days annual leave per year

· 1 x Life Assurance

· Duvet Day

· Company Pensions contribution of up to 5%

· Private Medical Insurance

· Attractive over time rates of up to 130%

· Bonus, incentives and commission schemes

· Monthly Recognition Rewards

This will be a role offering constant learning, working as part of a committed and collaborative team. We are very passionate about what we do and, therefore, the successful candidate will be focused and capable of delivering in a fast-paced and time-constrained environment.

Iveco Retail wants to work with the best people, no matter their background or qualifications. So, if you are passionate about learning new things, have great experience, talent, and passion, you will fit right in.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year
Ability to commute/relocate: Reading RG7 4AD: reliably commute or plan to relocate before starting work (required)

Experience: Parts Management: 1 year (preferred)

Work authorisation: United Kingdom (required)

Work Location: In person

Reference ID: Parts Supervisor Heathrow Depot